Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect information in connection with your use of our Print on Demand website and services. By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information when you interact with our website or place an order:

• Personal Information: Includes details such as your name, email address, phone number, billing address, and shipping address. We collect this information when you create an account, make a purchase, or contact us.

• Payment Information: Payment details (such as credit/debit card or PayPal information) are securely processed by our third-party payment providers. We do not store or have direct access to full payment card information.

• Design & Upload Data: If you upload custom designs, images, or text for product personalization, we collect and store this content solely for the purpose of creating and delivering your products.

• Non-Personal Information: Information such as browser type, device type, operating system, IP address, and browsing activity. This is collected automatically through cookies and similar technologies to improve your experience.

How We Use Information

The information we collect is used to:

• Process, fulfill, and deliver your orders.
• Communicate with you regarding your order status, shipping updates, and customer support requests.
• Store and manage your uploaded designs for production and potential reorders.
• Improve and personalize your browsing experience on our website.
• Send promotional or marketing communications (only if you opt in).
• Analyze website usage and improve our services.
• Comply with applicable legal and regulatory requirements.

Sharing of Information

We may share your information with trusted third parties for the purposes of operating our Print on Demand business:

• Fulfillment & Printing Partners: Your order and design details may be shared with print and shipping partners to produce and deliver your items.
• Payment Processors: Payment information is securely handled by third-party payment providers (e.g., Stripe, PayPal). We do not store sensitive payment details.
• Service Providers: We may use third-party vendors for hosting, analytics, email services, and customer support. These providers are contractually required to keep your data secure and confidential.

We will never sell or share your personal information with third parties for their independent marketing purposes without your explicit consent.

Data Retention

We retain your personal information and uploaded designs only as long as necessary to fulfill your orders, provide services, and meet legal obligations. If you request, we can delete your designs and associated data from our system once your order is complete.

Security Measures

We use reasonable technical, administrative, and physical safeguards to protect your information and uploaded designs against unauthorized access, loss, or misuse. However, please note that no method of online data transmission or storage is completely secure.

Your Rights

Depending on your location, you may have rights to access, update, or request deletion of your personal information. You may also request the removal of uploaded designs stored on our system. To exercise these rights, please contact us directly.

User-Generated Content & Copyright

By uploading designs, images, or text to our website, you confirm that you own or have the necessary rights to use this content for product personalization. We are not responsible for verifying ownership of uploaded designs. All intellectual property rights remain with the content owner.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

Note: This policy is a general template for Print on Demand businesses. For full compliance with regional data protection laws (such as GDPR or CCPA), please seek legal advice.