Terms of Service

Introduction

This Privacy Policy explains how we collect, use, and safeguard information in connection with your use of our Print on Demand services and website. By using our website or placing an order, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information:

• Personal Information: This includes details such as your name, email address, billing address, shipping address, and phone number. We collect this information when you place an order, create an account, or contact us.

• Payment Information: When making a purchase, your payment details (credit/debit card or PayPal information) are processed securely through our third-party payment providers. We do not store or have access to full payment card details.

• Design & Uploads: If you upload custom designs, images, or text for product personalization, we collect and store this data solely for the purpose of creating and delivering your products.

• Non-Personal Information: This includes browser type, device type, operating system, IP address, browsing activity, and usage statistics. We collect this automatically through cookies and tracking technologies to improve our website performance.

How We Use Information

The information collected is used to:

• Process and fulfill your orders, including printing, packaging, and shipping.
• Provide customer support and respond to inquiries.
• Send order updates, receipts, and shipping notifications.
• Store your uploaded designs securely for order processing and potential reorders.
• Improve our website, services, and customer experience.
• Comply with legal, tax, and regulatory requirements.
• Send promotional communications (only if you have opted in).

Sharing of Information

We may share your information with trusted third parties for order fulfillment and business operations:

• Fulfillment & Printing Partners: Your personal and order details may be shared with print partners and shipping carriers to produce and deliver your products.
• Payment Processors: Payment details are securely handled by third-party providers (e.g., Stripe, PayPal) and are never stored on our servers.
• Service Providers: We may use third-party vendors for analytics, email communication, or website hosting. These parties are contractually required to protect your information.

We will never sell or share your personal information with third parties for their marketing purposes without your explicit consent.

Data Retention

We retain personal information and uploaded designs only for as long as necessary to fulfill orders, provide services, and comply with legal obligations. Uploaded files may be deleted after a period unless you maintain an active account or request we store them for reorders.

Security Measures

We implement industry-standard safeguards to protect your personal and design data from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

Your Rights

Depending on your location, you may have the right to access, update, or delete your personal data. You may also request the removal of your uploaded designs from our system. Please contact us to exercise these rights.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

Note: This policy is provided as a general template for Print on Demand businesses. Please consult with a legal professional to ensure compliance with applicable data protection laws (such as GDPR, CCPA, or other regional requirements).